Handling Questions During the Demo

Handling Questions During the Demo

Purpose of This Lesson

To maintain control without being defensive.

6.1 The Right Way to Answer Questions

When asked a question:

1. Acknowledge it
2. Link it to pain
3. Answer briefly
4. Return to flow

Example:

“Yes, TFAM supports that. I’ll show you how this connects to audit traceability.”

6.2 When to Park Questions

If a question:

• Is technical
• Is not relevant to pain
• Pulls focus away

Say:

“Good question. Let’s note it and revisit after the main flow.”

This keeps control politely.

Knowledge Check

Parking questions is about:

Correct answer: Maintaining demo focus