Handling Questions & Interruptions Without Losing Control

Handling Questions & Interruptions Without Losing Control

Purpose of This Lesson

To maintain authority during demos.

Why Interruptions Happen

Interruptions happen because:

• People think differently
• Curiosity is triggered
• Anxiety appears

Interruptions are not disrespect —

they are signals.

The “Acknowledge – Park – Return” Technique

When a question:

• Is technical
• Is not linked to demo objective
• Pulls attention away

Use:

“That’s a good point. Let me note it, and we’ll return to it after the main flow.”

This keeps control without confrontation.